Regent Will Offer Guests Significantly Faster Internet Across Fleet

Regent Seven Seas ExplorerRegent Seven Seas Cruises, one of the leading luxury ocean cruise lines, will enhance guest experience throughout its fleet in three different ways. Starting in April 2019, guests will begin to enjoy increased internet bandwidth, free unlimited valet laundry service, and a new Digital Guest Survey.

Nearly doubling internet bandwidth size across its fleet by January 2020.

Significantly increasing bandwidth will make free internet surfing more enjoyable as the internet will be faster and more reliable on all devices. Guests will begin to benefit from bandwidth expansion starting April 2019. Signing on to Wi-Fi will be smoother through a log-in webpage that appears when guests connect to the ship’s network. Guests will have a more streamlined log-in process enabling unlimited complimentary web surfing.

Free unlimited valet laundry service for guests sailing in Master and Grand Suites.

All guests who sail in a Master Suite or Grand Suite on the cruise line’s ships will enjoy the added benefit of free unlimited valet laundry service starting in April 2019.

A new Digital Guest Survey to help Regent track guest experiences and feedback in real-time.

The digital survey replaces end-of-cruise paper guest satisfaction questionnaires. Guests may easily provide feedback through this web-based questionnaire during the voyage and the feedback is automatically sent to the ship’s officers and company leaders in Miami. This new system will be deployed fleet-wide by October 2019.

“Nearly doubling bandwidth provides Regent guests with an even faster and easier free internet experience to stay in touch and share their travel experiences with their family, friends and business associates at home while sailing around the world,” says Jason Montague, Regent’s president and CEO. “This significant investment demonstrates our commitment to providing guests with an unrivaled experience.”

Over the past year Regent has completed a $125 million fleet refurbishment program, unveiled its 2020-2021 Voyage Collection with 167 itineraries and new ports, revealed Go Local Tours and Regent Choice small group shore excursions, introduced new relaxed outdoor evening dining at the Pool Grill, and debuted a series of immersive luxury Cuba cruise vacations. Regent will launch its fifth ship, Seven Seas Splendor, in February 2020.

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