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Home Posts tagged "customer satisfaction"

Tag: customer satisfaction

Traveler Satisfaction Rises When Using Travel Agent

Global Travel November 11, 2016 November 10, 2016General Interest
Las Vegas, NV

In a first-of-its-kind study, J.D. Power found that trips booked through a traditional travel agent generate a higher level of satisfaction than those that are not. Travelers rated their satisfaction at 845 on a 1,000-point scale when booking with an agent, a significant 5% increase over the 805 rating they…

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