The award-winning ship returned to the seas on November 10 with elegant new furnishings and décor, new guest experiences, open seating dining and new accommodations while maintaining the warmth, intimacy and charm Crystal Cruises’ guests have come to love and cherish.
Mirroring the changes that Crystal Symphony received in the fall of 2017, Crystal Serenity now features:
- new and refreshed dining options and open-seating dining;
- 38 new spacious, butler-serviced Seabreeze Penthouse and Seabreeze Penthouse Suite accommodations;
- redesigned lounge and entertainment venues including the Stardust Club and Palm Court;
- a new production show called Crystal on Broadway, The Show; and
- new interactive technological amenities.
Every aspect of the ship’s redesign is intended to anticipate guests’ needs and exceed their expectations, while adding luxurious touches and conveniences that will enhance their experience even further, according to Crystal Cruises.
“The scope of this redesign is truly remarkable. Our ocean ships remain at the heart of our brand and our commitment to their continued excellence and success is unwavering,” said Crystal President and CEO Tom Wolber.
The 36 new Seabreeze Penthouses and two Seabreeze Penthouse Suites occupy the space of former Deluxe Staterooms with Verandah. The new accommodations offer the same personal butler service, specialty services, walk-in closets, spa-like bathrooms and spacious square footage as the other Penthouses on board (350 sq. ft. and 509 sq. ft, respectively, including the verandah).
The Seabreeze Penthouses also feature unique entries, which are shared between two suites and recessed from the hallway. In-room specialty dining and unlimited reservations at specialty restaurants are among the enhanced services enjoyed by Penthouse guests.
New Dining and Public Spaces
Waterside – Taking the place of the Crystal Dining Room, this centrally located restaurant serves daily changing menus of international classic and modern cuisine and more intimate seating with tables for two and four. Breakfast and lunch service times continue as they were previously, while guests now have the freedom to dine in Waterside for dinner any time they choose.
The Marketplace and Churrascaria – The new daytime and evening are venues are the former Lido Café. Both venues feature an open-kitchen concept with dishes made to order. The Marketplace serves an expansive menu of buffet-style breakfast and lunch options. Churrascaria is a Brazilian-style barbeque, which welcomes guests with a traditional Caipirinha cocktail, then offers a selection of tapas and ceviche, and freshly grilled meat and seafood brochettes.
Palm Court – A favorite spot on board for gatherings of all sorts, has been reimagined with an intimate atmosphere. The stage has been relocated to an “in-the-round” concept, with a new modernized bar.
Galaxy Lounge – This popular venue will showcase a new Broadway-style production show called Crystal on Broadway, The Show featuring songs from the hit musicals Rent, Something Rotten! and West Side Story. The show is a result of the partnership with Kevin McCollum, the multi Tony Award winning producer.
In all rooms, both public and guest suites, new, state-of-the-art HD flat-panel TVs have been added, featuring technology that allows guests to access a variety of information on their TVs including onboard folios, Crystal Life Spa & Salon menus, the Connoisseur Wine menu and daily restaurant menus. Upgraded Wi-Fi coverage throughout the ship is delivered via dedicated antennae in every suite and all public areas and open decks.
Guests can now access a new guest portal, Crystal Connect, from their smartphones, tablets or computers and instantly find shipboard and itinerary info, daily menus, shore excursions and port maps, daily issues of Reflections, global newspapers and entertainment library.
The Computer University@Sea has received new computer equipment, along with 70-inch TVs. The multifunctional enrichment room, The Studio, has been divided to offer a classroom for language, art and other instruction and a separate dance studio for private lessons.